VPower Group International Holdings Limited and its subsidiaries (collectively, “VPower Group”, “we”, “us”) are committed to complying with the Personal Data (Privacy) Ordinance (Cap.486) of the Laws of Hong Kong Special Administrative Region (the “Ordinance”). This privacy policy explains how we use and protect your personal data we collect from you.

 

Data Collection and Use

You may be requested to provide your personal data, on a voluntary basis, which may include your name, email address, profession, contact number and other information that we believe to be necessary for any of the following purposes (“Purposes”):

• • • Processing your request for any of our services or activities provided by us;
    • Complying with the requirements to make disclosures under the requirements of any law;
    • Responding to your inquiries or expression of interest;
    • Disseminating our news and information to you;
    • Data analytics, profiling, information management and database administration;
    • Monitoring use of website; and
    • Implementing any other purposes relating to the above or any other purposes to which you may from time to time agree or be notified.

 

You are not obliged to supply the personal data, but the refusal to supply may result in us being unable to process your request.

 

We may engage agents, contractors, suppliers and service providers in connection with the Purposes, and therefore may transfer to or share your personal data with them for the Purposes. We will not intentionally use, disclose, transfer or sell your personal data in any circumstances unrelated to the above purposes except with your prior consent or required by law.

 

Third Party Websites

The website of VPower Group may contain links to websites maintained by third parties. These third parties may have their own privacy policies and practices which might not be bound by our privacy policy. Access to and use of such websites is at your own risk and subject to the terms and conditions applicable to such websites. We shall not be responsible for the privacy practices of such websites.

 

Security of Personal Data

VPower Group is committed to protecting your personal data against unauthorised or accidental access, processing, erasure, loss or use, and strives to ensure compliance by our staff with the highest standards of confidentiality.

 

We store your personal data in secured places and servers with restricted access by us or authorised people and companies who we share your personal data with in accordance with this privacy policy. No physical or electronic security systems can be guaranteed to be completely secure. We will continue to review our policies and implement additional security features when available to prevent unauthorised access and use.

 

No data transmission to our website over the internet can be guaranteed to be completely secure. Any transmission of personal data is at your own risk. Appropriate security measures will be taken to prevent unauthorised access once we have received your personal data.

 

Data Retention

We will only retain your personal data for a period no longer than necessary to fulfil the Purposes for which they are collected or to be used and for our legal, accounting or compliance related requirements after which it will be destroyed without further notice to you.

 

To determine the appropriate retention period, we will have regard to the amount, nature, sensitivity, the potential risk of harm from unauthorised use or disclosure of the personal data, the purposes for which we collect/ process the personal data and the applicable legal requirements.

 

Use of Cookies

Cookies are text files placed on your computers, mobile phones or other devices to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect your cookies to record your visit to our official website, to identify you during your future visits, and to improve your experience on our website. You may refuse to accept these cookies by editing your browser settings, but you may not be able to utilise the features of our website.

 

Data Protection Rights

Under the Ordinance, you have the right to ascertain whether we hold your personal data, to obtain a copy of the data, and to correct any data that is inaccurate. You may also request us to inform you of the type of personal data held by us. All data access requests shall be made using the form prescribed by the Privacy Commissioner for Personal Data ("Privacy Commissioner") which may be found on the official website of the Office of the Privacy Commissioner or via this link:

https://www.pcpd.org.hk/english/publications/files/Dforme.pdf

 

Requests for access and correction of personal data or for information regarding policies and practices and kinds of data held by us should be addressed in writing and sent by post to us (see the "Contact Us" section below).

 

A reasonable fee may be charged to offset our administrative and actual costs incurred in complying with your data access requests.

 

Changes to our Privacy Policy

We keep our privacy policy under regular review. Any changes will be effective immediately upon being posted on this web page. Where legally required, we shall notify you and/or obtain your consent for specific material changes. If you do not accept the changes, and/or provide your consent, then we may not be able to provide products or services to you.

 

This privacy policy was last updated on 5 November 2020.

 

Contact Us

Should you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our Personal Data Privacy Officer at info@vpower.com or +852 26876517 or by post to Units 2701-05, 27/F, Office Tower 1, The Harbourfront, 18-22 Tak Fung Street, Hung Hom, Hong Kong.

 

Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that VPower Group has not addressed your concern in a satisfactory manner, you may contact the Privacy Commissioner for Personal Data, Hong Kong.

 

Address: Room 1303, 13/F, Sunlight Tower, 248 Queen's Road East, Wanchai, Hong Kong

Email: complaints@pcpd.org.hk 

 

Language Versions

If there is any inconsistency or conflict between the English and Chinese version of this privacy policy, the English version shall prevail.